Frequently Asked Questions

Your Questions Answered

How does a Sunhaven Infrared sauna work?

Unlike traditional saunas that simply heat the air around you, Sunhaven infrared saunas use advanced infrared technology to warm your body directly. Only about 20% of the heat warms the air — the rest penetrates deeply into your tissue, increasing your core temperature and stimulating natural healing responses.

This targeted thermal energy boosts your lymphatic, immune, and cardiovascular systems, prompting a deep, cleansing sweat that supports detoxification and overall well-being. Since water molecules in your body resonate with far infrared waves, the process also enhances cellular cleansing.

That’s why every Sunhaven sauna is equipped with strategically placed 360° infrared heaters—on the back, sides, and even beneath the legs and feet. This full-body coverage ensures you receive balanced heat exposure, maximize core temperature elevation, and achieve the full benefits of infrared therapy.

How long will it take for me to receive the sauna?

If the product is in stock, it takes about 7-9 days from ordering to receiving the sauna. If it is not in stock, it takes about 45-55 days.

What are the benefits of red cedar to the human body?

Western Red Cedar is an ideal wood choice for saunas due to its exceptional natural properties. It offers excellent resistance to moisture and decay, maintaining stability without warping or cracking even in high-temperature, high-humidity environments. Its moderate thermal conductivity ensures the surface remains comfortable and safe to the touch. Additionally, the wood emits a subtle, pleasant aroma that promotes relaxation and enhances the overall sauna experience. With its warm tones and beautiful grain patterns, Western Red Cedar brings both functionality and natural elegance to any sauna space.

What are the specific health benefits of full-spectrum infrared saunas?

Full Spectrum Infrared saunas combine near (NIR), mid (MIR), and far (FIR) infrared wavelengths to deeply penetrate body tissues, promoting detoxification, pain relief, improved circulation, and healthier skin. A study published in the Journal of the American College of Cardiology found that daily use of far-infrared saunas for two weeks reduced systolic blood pressure by an average of 11 mmHg. Another study from Japan showed that patients with chronic pain experienced an average 70% reduction in pain levels after four weeks of infrared sauna therapy. This gentle yet effective heat treatment also helps relax the nervous system, improve sleep quality, and support metabolism and weight management.

Warranty period and service life?

Our warranty period is 8 years. Generally speaking, the service life of a sauna is 10-15 years.

How is the sauna transported?

The sauna will be disassembled and packed in wooden boxes for delivery by truck. Please note that with our free shipping plan, the boxes will be delivered to your doorstep curbside. If you need it delivered to your home, please choose white glove service. We will charge an additional fee.

Why Sunhaven saunas Transcends Conventional Wellness

Why Sunhaven Transcends Conventional Wellness
Choose Sunhaven to harness MIT-Harvard engineered photobiomodulation, not merely infrared heat. Our MPT Photon Grid penetrates 5.1cm deep—triple the industry standard—to activate cellular repair (HSP70↑230%) and targeted detox (7x heavy metal clearance).

SunhavenSaunas is dedicated to providing innovative, effective, and accessible wellness solutions that support healthier living and long-term vitality. Our goal is to be the trusted choice for those seeking improved well-being and energy. Every day, we strive to make our customers feel supported, valued, and part of the SunhavenSaunas community.

Users of Sunhaven sauna share their journeys

  • Great customer service and quality products, I love my 1 person sauna

    Mark
  • Had my Sauna for over 3 months. Very happy with delivery and installation, the guys were brilliant. As for the Sauna, looks great and performs as expected. Company was easy to deal with and I would highly recommend.

    Rachel
  • We absolutely love our Sunhaven Sauna! The build quality is fantastic and the customer service has been just as impressive. The team came over and handled the entire setup seamlessly and it was all done with care and professionalism.

    We couldn’t be happier with the result. It’s become part of our...

    Xavier
  • I am extremely happy! Such a great crew to deal with, from start to finish. Such an easy process, updates at each step, they turned up on time, having the install was perfect, as, i could never collect and install myself. And the quality of my sauna is amazing. So...

    Kelly
  • We chose the iHaven Balance 2 person sauna and absolutely love it! The guys installed quickly professionally and were very positive and helpful.

    The quality of the sunhaven sauna is one of the best I’ve tried. Better than those at wellness centre. Best addition to our home!

    Marcia

Your Heart Deserves More Than Routine — It Deserves Innovation.

Taking proactive steps toward heart health has never been more urgent. At Sunhaven saunas, we go beyond relaxation — we engineer wellness. Our groundbreaking MPT™ Multi-layer Photon Therapy System works in harmony with the advanced SS™ Spectra-Synergy full-spectrum infrared technology to deliver deep, targeted therapeutic heat. Together, they support healthy circulation, help reduce blood pressure, and promote cardiovascular resilience — benefits backed by science, made accessible by design.

Don’t just sit in any sauna. Choose the one built with purpose, powered by innovation, and designed to support longevity. Choose Sunhaven saunas — where wellness meets technology.